I was working on a customer support chatbot that needed to understand complex product relationships. Standard RAG kept failing – it could find relevant documents but missed how different products connected. That's when I discovered GraphRAG, and it changed everything.
The Problem with Standard RAG
Traditional RAG (Retrieval-Augmented Generation) works like this: embed documents, find similar chunks, stuff them in a prompt. It's effective for straightforward queries, but struggles when:
- Information is spread across multiple documents
- Relationships between entities matter
- You need to reason about connections, not just content
Enter GraphRAG
GraphRAG combines knowledge graphs with traditional vector retrieval. Instead of just finding similar text, it traverses relationships:
import networkx as nx
from langchain.vectorstores import Chroma
from langchain.embeddings import OpenAIEmbeddings
class GraphRAG:
def __init__(self):
self.knowledge_graph = nx.DiGraph()
self.vectorstore = Chroma(embedding_function=OpenAIEmbeddings())
def add_entity(self, entity_id, properties, relationships):
# Add to graph
self.knowledge_graph.add_node(entity_id, **properties)
for rel_type, target_id in relationships:
self.knowledge_graph.add_edge(entity_id, target_id, type=rel_type)
# Also embed for vector search
text = f"{entity_id}: {properties}"
self.vectorstore.add_texts([text], metadatas=[{'id': entity_id}])
def query(self, question, depth=2):
# Step 1: Vector search for starting entities
similar_docs = self.vectorstore.similarity_search(question, k=3)
start_entities = [doc.metadata['id'] for doc in similar_docs]
# Step 2: Traverse graph from those entities
context = []
for entity in start_entities:
neighbors = self.get_neighborhood(entity, depth)
context.extend(neighbors)
# Step 3: Generate with enriched context
return self.generate_response(question, context)
def get_neighborhood(self, entity, depth):
# BFS to get related entities
visited = set()
queue = [(entity, 0)]
results = []
while queue:
current, d = queue.pop(0)
if d > depth or current in visited:
continue
visited.add(current)
node_data = self.knowledge_graph.nodes[current]
results.append(node_data)
for neighbor in self.knowledge_graph.neighbors(current):
edge_data = self.knowledge_graph.edges[current, neighbor]
queue.append((neighbor, d + 1))
return results
Real Example: Product Support
Imagine a user asks: "Will the SuperWidget 3000 work with my MacBook Pro?"
Standard RAG might find the SuperWidget documentation but miss that it requires USB-C and the user's specific MacBook model has USB-C ports.
GraphRAG follows the chain: SuperWidget → requires → USB-C → compatible_with → MacBook Pro (2020+). It synthesizes the complete answer from relationships.
Building Your Knowledge Graph
# Using an LLM to extract entities and relationships
def extract_to_graph(document):
prompt = """Extract entities and relationships from this text.
Format as:
ENTITY: name | type | properties
RELATION: source | relationship | target
Text: {document}
"""
response = openai.chat.completions.create(
model="gpt-4",
messages=[{"role": "user", "content": prompt.format(document=document)}]
)
# Parse response and add to graph
for line in response.choices[0].message.content.split('
'):
if line.startswith('ENTITY:'):
parse_and_add_entity(line)
elif line.startswith('RELATION:'):
parse_and_add_relation(line)
When to Use GraphRAG
GraphRAG shines for:
- Complex product catalogs with relationships
- Organizational knowledge (who reports to whom, who knows what)
- Technical documentation with dependencies
- Legal or regulatory documents with cross-references
Skip it for simple FAQ-style content where relationships don't matter much.
The Overhead Is Real
I won't sugarcoat it: GraphRAG is more complex to build and maintain. You need to:
- Extract entities consistently (challenging with messy real-world data)
- Define relationship types upfront
- Keep the graph synchronized as documents change
- Tune traversal depth and filtering
But for the right use cases, the improvement in answer quality is dramatic. My product support bot went from "pretty good" to "actually helpful" once relationships were in play.